ACCOUNT
MANAGER

Visit your team's Account Manager Portal via your web browser (when available), click "Sign In," and enter your credentials. Log in using the email associated with your ticket purchase to view and manage your tickets. You can display your tickets in the app for entry - screenshots are not accepted. For the fastest entry, we recommend transferring tickets to each guest in your party in advance, so everyone has their own mobile ticket.

Be sure to download the Ticketmaster app or other applicable ticketing app and log in through your Account Manager before arriving. We recommend accessing your tickets in advance. You can even save them to your mobile wallet in case of connectivity issues at the arena. You can also check your specific arena's home webpage to see the bag policies and other rules that may be in effect during your game.

In some cases, yes, most box offices will be open in the hours leading up to your event, and you can always reach out to them about printed tickets. You may purchase physical individual tickets using all major credit or debit cards or online (additional fees apply).

Select "Manage Tickets," choose the event, tap the tickets you want to send, and enter your recipient's email address.

In most cases, yes. If they do not have an Account Manager profile yet, they will be prompted to create one during the ticket acceptance steps.

Yes. You can swipe left or right through your group's active tickets inside the app or browser portal. However, transferring individual tickets to each attendee in advance is strongly recommended.

Visit the venue's box office on event day with a valid photo ID and your order number to request a physical replacement or reprint.

Turn your phone screen brightness up to the highest setting. Or you may visit the venue's box office on event day with a valid photo ID and your order number to request a physical replacement.